• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

How absolutely frustrating.. I mean it definitely gives me some peace knowing I am not doing something wrong and that many people are having this same problem.. I am excited to try your option when I get home in a few hours Eric. I hope it works! Somebody mentioned above to change the ink cartridges. I bought mine in December 2018, and would rather not have to buy new ones as these are still full. Have any of you tried that? Does it work? 

HP Recommended

I bought new ones but did not replace them since I can trick the printer into printing a full page pic from a phone but not on my win 10 laptop so it's NOT the ink! I assure you. It's a driver problem and or windows issue. 

 

Here is a test you can try to confirm. Send a picture or something from your phone or tablet to the printer and it will work!

 

Weird right 🙂

HP Recommended

That might be my problem also.  Going to purchase new ones asap

HP Recommended

Same here.  Going to purchase new ones.  Cartridge s

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.