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HP Recommended
HP Officejet 6700 Premium e-All-in-One Printer - H711n
macOS 12.0 Monterey

Printer working fine one day; next day tried to print and got Ink System Failure notice.  Restarted printer and worked for one print job.  Then same error.  Tried to troubleshoot,  but nothing I found on website for support worked to resolve.  All ink cartridges are appropriate HP products and new within last month.

1 REPLY 1
HP Recommended

@GPM2

 

Welcome top the HP support community.

 

I understand that you are getting printer failure error, I am glad to assist you.

Reset the printer

Reset the printer to recover from printer errors or failures.

  1. If your printer has a rechargeable battery, remove it.

  2. With the printer turned on, disconnect the power cord from the printer.

  3. Unplug the power cord from the power source.

  4. Wait 60 seconds.

  5. Reconnect the power cord to a wall outlet and to the printer.

    NOTE: 

    HP recommends plugging the printer directly into a wall outlet.

  6. Turn on the printer to complete the reset.

Remove and reinsert the ink cartridges

Make sure the cartridges are seated properly in the carriage.

  1. Turn on the printer, and then open the door or lid to the cartridge access area.

  2. Wait until the carriage is idle and silent before you continue.

  3. Push the ink cartridge to remove it, and then push it into its slot until it snaps into place.

    Removing and reinserting the cartridge

  4. Repeat these steps to remove and reinsert the other cartridges.

  5. Close the door or lid to the cartridge access area.

Refer to this HP document for further assistance:- Click here

 

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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