When do you get the error? with what exact steps taken prior to getting the error?
Also, open the Control Panel and select Devices and Printers, let me know the exact names of any printers listed there.
You mention a 8715 printer, but refer to HPSUPD-Win32Exe.exe which is part of the HP Universal Print Driver, which is not intended for your printer at all, therefore I assume there might be a wrong driver configured there.
Say thanks by clicking the Kudos thumb up in the post. If my post resolve your problem please mark it as an Accepted Solution 🙂
Hello, I am not the original poster but I am getting the same error with my HP Color LaserJet Pro M478-f. The error message pops up for me right when I turn my laptop on.
I'm not sure if it is related, but I cannot wirelessly print from this device that is getting the error message (I am able to print from a different device.) However, I can still wirelessly scan from this device that is getting the error message. The error message just began happening recently and I have been previously been able to successfully wireless print from this device.
In my Control Panel's Devices and Printers I have the following: Adobe PDF, Brother HL-L2340D series, Fax, Fax - HP Color LaserJet Pro M478f-9f, HP Color LaserJet Pro M478f-9f [D34F13], HP ENVY Photo 7100 series [FE96DD], Microsoft Print to PDF, Microsoft XPS Document Writer, OneNote (Desktop), OneNOte for WIndows 10, Webex.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".