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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-25-2021 03:26 PM

HP Recommended
Product: Moffsoft Freecalc version 1.2.0.6
Operating System: Microsoft Windows 10 (64-bit)

When I use Moffsoft Freecalc it has the ability to print a hard copy of the adding machine tape generated from the program.  This program has not changed versions in some time and I used to be able to print this tape output on my OfficeJet Pro 8210 but something has changed.  Now when I attempt to print from this application the Windows print dialog box comes up and when I press OK I can hear the printer initialize but then Windows plays an error tone and displays a notification message that simply says Printer Error printer could not print.  The print job is then stuck in the printer queue and must be deleted before the printer can print another job.  Has anyone seen this behavior and know what the cause is?  Right now if I need a paper copy of the tape I have to print to pdf and then get a hard copy by initiating a print job that way.  Note that I contacted the vendor and he or she said that it's not the software, it's the printer.  Nothing I can't deal with but it's just annoying that each time I want a hard copy I have to jump through an extra hoop.  Any help with a solution would be appreciated.  

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