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‎03-02-2022 07:37 AM

HP Recommended
Product: HP LaserJet Enterprise 500 color MFP M575dn
Operating System: Microsoft Windows 10 (64-bit)

hi there ... unfortunately i have problem with printer that is show me the " please wait checking printer " and it doesn't work i change the firmware but still have same like before so can you help me whats problem

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1 person had the same question
1 REPLY 1

‎03-02-2022 08:19 AM

HP Recommended

If you can access the troubleshooting menu, check for error codes. May be something stuck inside the printer or a failed component. You may also consider wiping the harddrive and reinstalling the firmware. These devices are Windows CE based and can suffer the same HD corruptions as standard windows.

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