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laserjet pro mfp m277dw
macOS 10.12 Sierra

My printer makes a squeaking . screeching painful noise when printing, which is worsening every day.  I checked to see if toners in place and they are. I have only used HP toners.  I use it with a MAC.

3 REPLIES 3
HP Recommended

Hi @efc1,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

I reviewed your post and I understand that the printer is making a loud noise when printing.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details.

  • When was the last time the printer was working fine?
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

Meanwhile, follow the below steps and check if it helps.

  1. With the printer turned on, disconnect the power cord from the printer.
  2. Unplug the printer power cord from the wall outlet.
  3. Wait at least 60 seconds. Restart the computer while you are waiting.
  4. Plug the power cord back into the wall outlet.
  5. Reconnect the power cord to the rear of the printer.
  6. If the printer does not turn on by itself, press the Power button to turn it on.
  7. Make sure the printer is connected to the computer or the network.

If the issue persists, I recommend you contact HP phone support to further diagnose the issue.

 

Here is how you can get in touch with the phone support.

 

Open link: www.hp.com/contacthp/

Enter Product number or select to autodetects

Scroll down to "Still need help? Complete the form to select your contact options"

Scroll down and click on HP contact options - click on Get phone number.

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

HP Recommended

After I posted my question, I received a message from HP that this forum was not the place to resolve this issue and that I should call HP support.  I instead just googled my problem, and the first article I found talked about that if the ink were really low, that that could be a cause of the problem. And interesting, the ink responsible in that question was the yellow toner.  They suggested removing the toner and let the printer going through initializing and see if the sound is gone during this.  And low and behold it was.  I had let both the magenta and yellow run very low, because I didn't want the expense of replacing them.  And it was the removal of the yellow toner that stopped the noise, even though the magenta was lower.  Not wanting a repeat, I ordered new toners and replaced and all is well.

HP Recommended

I removed the cartridge's one at a time until I found the culprit.  They were all low, but only one squeeked.

Sharif the Mechanical Engineer
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