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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printing Error - HP Laserjet M209dw

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01-24-2022
06:45 AM
- last edited on
01-25-2022
02:13 PM
by
RodrigoB
This morning the printer stopped working. Just the "i" button keeps flashing and when I pushed it, the printer prints a message " A problem has occurred and you will be unable to print, except for printer reports, until the issue is resolved."
I already tried reseting, uninstall and install again. Unplugging, waiting and plugging back again
[Personal Information Removed]
01-27-2022 06:50 AM
Hi @JulianGS,
I'd like to help!
I understand the information button (i) on the printer is blinking
Try the below suggestions -
Reset the product
- With the printer turned on, disconnect the power cord from the rear of the printer.
- Unplug the power cord from the wall outlet.
- Wait at least 60 seconds.
- Plug the power cord back into the wall outlet.
- Reconnect the power cord to the printer.
- Turn the printer on. HP recommends plugging the printer directly into a wall outlet.
Try updating the printer's firmware -HP Printers - Updating or Upgrading Printer Firmware
Also, try the steps in the document Blinking lights
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
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