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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
MikeP88
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Scanner cant detect alignment page

‎09-22-2021 08:18 AM

HP Recommended
Product: HP Officejet Pro 6978
Operating System: macOS 11.0 Big Sur

Hey everyone, a prompt appeared on my printer recommending i do an alignment. I print the alignment page no problem but my scanner cant detect the alignment page for some reason..but my printer does print and scan perfectly fine otherwise

 

Ive tried unplugging the printer and plugging it back in, i've done the clean printhead option a couple times and still nothing.

 

Any help is appreciated, thanks!

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