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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-22-2021 08:18 AM

HP Recommended
Product: HP Officejet Pro 6978
Operating System: macOS 11.0 Big Sur

Hey everyone, a prompt appeared on my printer recommending i do an alignment. I print the alignment page no problem but my scanner cant detect the alignment page for some reason..but my printer does print and scan perfectly fine otherwise

 

Ive tried unplugging the printer and plugging it back in, i've done the clean printhead option a couple times and still nothing.

 

Any help is appreciated, thanks!

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