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- hp smart doesn't recognize word docs only pdf

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01-14-2021 08:28 AM
Product: hp deskjet plus4155
Operating System: Microsoft Windows 10 (64-bit)
The printer keeps getting worse and worse. I installed as recommended on day 1. Took a while, but eventually printer worked for desktop and 2 laptops via network.
Next day, printer offline without making any changes. Could get desktop and 1 laptop to print. Had 2nd laptop send email to print doc via desktop.
Next day, same as last.
Today, can't print at all.

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