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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-27-2020 12:21 PM

HP Recommended
Product: OfficeJet4650

My OfficeJet4650 and HP Envy started having the same error a few days ago.  They say “the indicated cartridges are not intended for this printer.”  The error triggered when the paper try ran out, we replaced the paper and shut the tray.  Then we got this printer cartridge errors.  We did updates one and two days before on each.  I tried all troubleshooting strategies, including replacing the black cartridges with new 63s.  Any idea what to do?  

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