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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- my officejet 4650 will not recognize my wireless network.

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03-01-2022 06:38 AM
Hi@Janw7,
Welcome to the HP Support Community! I'd like to help!
I see you are experiencing Wi-Fi issues with the HP Officejet 4650 Printer.
- Make sure the printer and the computer are connected to the same wireless network.
- This printer supports only 2.4GHz network. Make sure the printer and the computer is on the 2.4GHz network.
Step 1: On the printer screen, Go to Setup > network > Restore network settings
Step 2: Restart the network devices
- Turn off the Router, Printer, and the computer.
- Wait for 60 seconds.
- Turn on the Router first and wait for all the lights to stabilize.
- Turn on the printer and allow it to configure itself.
- Turn on the computer.
Step 3: Connect to the wireless network
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On the printer control panel, touch the Wireless icon
.
The Wireless screen displays.
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Touch the Settings icon
.
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Touch Wireless Setup Wizard, then follow the instructions on the control panel to connect the printer to your wireless network.
Step 4: Download and install the printer software
Once downloaded, make sure to run the file to start the installation and follow the on-screen instructions.
Hope this helps! Keep me posted.
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Have a great day!