Printer won't delete task

[wooster123]

I have an HP 2050 J510 printer. I tried to cancel 3 documents for printing..the 1st 2 deleted fine but the 3rd is still marked as deleting in the status bar.. I can't get rid of it as because of that I can't print anything else. I have unplugged the printer and plugged in again but it's still in pending and won't delete... help !

[DavidPK · Accepted solution]

Hi,

From the Desktop, hold down the Windows key and press R.  Into the Run window, type services.msc and hit enter.  Browse down to the print spooler service, right click it and select Properties then click on the Stop button.  Now browse to C:\Windows\System32\Spool\PRINTERS and delete the job inside this folder - You may need to click a prompt to gain the appropriate authority to open the PRINTERS folder.

Restart the computer and you should find the document(s) have been removed.

Regards,

DP-K

[wooster123]

Awesome, it's now working.... thanks !!

[DavidPK]

Hi,

You're welcome

All the best,

DP-K

[CherokeeSummers]

I went into the services msc and stopped the printer and deleted the job. Now my printer works perfectly like it always did.

Thank you so much for all the help. Love my HP printer and PC.  

                                                                                                       Thank Ya!  Drema

[DavidPK]

You're welcome