-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Samsung
- After upgrade Win 10 v 1803 Easy Document Creator won't comu...

Create an account on the HP Community to personalize your profile and ask a question
07-17-2018 12:50 AM
Hi 5Pillar,
we have all experienced the error described in this post only on Win X upd. 1803.
During tests in lab I tryed to install EDC on a test bench with Win 7 and I verified that the suite works fine. But I can't still remember if it was 32 or 64 bit.
Anyway I think the problem in your case is not the same..
07-27-2018 10:55 AM
Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To ensure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Chinese: 惠普个人客户支持论坛
Korean: HP 지식커뮤니티
Thank you for your understanding.
11-10-2018 05:33 PM
I have Samsung m2675, I suggest you for example to download EDC from this printer's model or similar following https://support.hp.com/us-en/drivers/selfservice/samsung-xpress-sl-m2675-laser-multifunction-printer...
Not for sure but probably works.
Have a nice day.