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HP Recommended
HP Laptop 15-daxxx
Microsoft Windows 10 (64-bit)

Hi, I am trying to connect my laptop to my samsung tv with a HDMI cable. My TV supports 4k.  However, my laptop seems to display 4K @30HZ.  I read online that the reason the laptop does not display 4K @60HZ might be because of the HDMI ports or cable. I wanted to know if my laptop does have an HDMI 2.0 port. 

Since I've seen many people having a hard time figuring out the model of my laptop, its product number is 5YQ23AV. Hope this makes it easier. 

1 REPLY 1
HP Recommended

It turns out it doesn't.  It has a HDMI 1.4b type which limits output 4k @30HZ. 

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