Error S5-3111 - SL M4080FX

[ti_ciamed]

Hello,

I have a Samsung ProXpress SL-M4080FX that is experiencing a startup issue.

The printer completes the boot process, but the control panel interface is corrupted and the network interface is not working. The display shows the error:

S5-3111

The embedded web server (SyncThru Web Service) is not accessible because the network does not initialize correctly.

After researching this error, I believe the printer may require a System Recovery. However, I have been unable to find the required recovery package, especially the .ehd image file.

Could anyone please help me with:

• The correct System Recovery (.ehd) package for the Samsung ProXpress SL-M4080FX.

• The associated recovery scripts/files required for the USB recovery procedure.

• Any official HP method to obtain these files.

If this error (S5-3111) is known to be caused by something other than firmware corruption, I would also appreciate any troubleshooting suggestions before replacing the main board.

Thank you very much for your help.

[Repairatrooper]

Oddly the error code you post does not appear in official troubleshooting guides. 

I have requested that a moderator enable private messaging on your account, as I have information that should help you but I am not allowed to share that on the open forum.

[ti_ciamed]

Thank you very much for your help.

I really appreciate it. I'll wait for the moderator to enable private messaging on my account and will check my inbox regularly.

Thank you again for taking the time to assist me.

[Repairatrooper · Accepted solution]

@ti_ciamed I have sent you a private message