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01-21-2020 01:23 PM
I made the mistake to put a crinkled paper into my printer, which led to a paper jam that I am not able to resolve by opening it as intended. I took all the paper out that I could grasp, but it is still telling me that there is a paper jam.
Therefore I want to open the printer by loosening the screws and taking off the back plate. I did loosen the screws but the back won't come off. What do I have to do?
Also: is there an other way to fix this?
Thanks a lot in advance!
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