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- How to reset imaging unit counter?

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09-13-2018 01:17 PM
I moved imaging unit, transfer unit and fuser unit from almost unused printer to more used with high imaging unit counter value. But the imaging unit counter value did not change and remaining life is ending. How to reset imaging unit counter? Or do I need to move something more from the unused printer.
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Accepted Solutions
10-03-2018 12:26 PM
Thank you for valueable keywords to find resolution.
09-14-2018 10:45 PM
Hi I would like to assist to the best of my ability to solve your problem.I hope the information i supply will be of help.
As far as i know the changing of the units will not change the readings from the one to the next machine.let me explain a bit better.If the one unit is 50% of life in the one machine and i replace it to a machine that show 10% then the unit will be seen as 10%.The only way to get the reset is by replacing the unit and the reset will be done on the machine formatter board.Hope this will answer your question.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!
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I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
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09-16-2018 02:00 PM
Did you mean that I might find some reset method on the board? I did not. From Tech Menu the Imaging unit count could not be reset. Printing will soon stop - there is only 6 % left and message: Prepare imaging unit. Anything else to do?
09-16-2018 03:53 PM
Because some information is critical i will post a private message to U.Once you receive the Private message just open the envelope icon next to your profile log on and follow the steps.Good Day.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!
#################################################################
I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
#################################################################