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‎01-03-2018 11:07 AM

HP Recommended
Product: Samsung Xpress SL-M2070 Laser Multifunction Printer series
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I have changed  cartridge to my Samsung M2070 laser printer. I managed to print about 100 copies but now printer won't work. Replace cartridge text in printer display. I printed Network configuration and Supplies Information pages using

printer buttons. Quality is excellent. But in Supplies Information page says that Life remaining is 0%,  I thing this should be something like 95%. Should this be reseted when I install new cartridge? Cartridge what I installed was original product, or least it was in Samsung box.

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-04-2018 08:22 AM

HP Recommended

I don't know if this will help.But try to see if there is a reset in service mode.Press menu # 1931 should get you into service mode and just browse an look for the resets available.Hope this will help.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!

#################################################################
I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
#################################################################

View solution in original post

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2 REPLIES 2

‎01-04-2018 08:22 AM

HP Recommended

I don't know if this will help.But try to see if there is a reset in service mode.Press menu # 1931 should get you into service mode and just browse an look for the resets available.Hope this will help.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!

#################################################################
I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
#################################################################
Was this reply helpful? Yes No

‎03-13-2018 02:30 PM

HP Recommended

So I have solved this case. Problem was not in counter, it was network problem. I reseted all settings that I found and after clearin and re-setting network printer started to work. Counter still zero. Normal power off solution didn't work on this case.

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