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‎02-18-2024 03:28 AM

HP Recommended

90821A5D-1554-4F8C-A81C-FECD7E8EB2FA.jpeg

 This is the problem i'm facing while opening my laptop . i can't proceed futher ..help me 

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2 REPLIES 2

‎02-20-2024 06:55 AM

HP Recommended

Hi @Asgard12,

 

Welcome to the HP support community.

 

Please help us with the laptop serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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‎02-20-2024 11:32 PM

HP Recommended

Your product is clearly a Samsung laptop so you need to go to the Samsung Website. The only Samsung product HP owns is the printers. 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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