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- Print problem

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02-26-2020 12:10 PM
When I print off my phone it comes out very small but when I print from the computer, it prints normal. How can I fix the phone problem. Thank you.
02-29-2020 03:35 AM
Hi @Mike2004
Welcome to the HP Support Community. I'd be happy to assist you with the printing issue.
To better assist your-
1.) Are you trying to print from an Android or iOS device?
2.) What is the application you are trying to print from? Have you tried printing from a different application or different device?
While you respond to that, let's try these steps -
Step#1 Adjust the font size -
Android - Change font size
iOS - Change the font size
Step 2 Update the device -
Android - Check & update your Android version
iOS - Update your iPhone, iPad, or iPod touch
Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!
Asmita
I am an HP Employee