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HP Recommended
HP Samsung Mobile Print
iOS 12 - 12.0.1

I want to print an email from my gmail account from my ipad using the HP Samsung Mobile Print app.  I have installed the app and located my printer from within the app.  I loaded the app and clicked on the email button.  I added my gmail account details from within the app. When I clck on my email account to get at the email I want to print, I get the following message.

 

"Sign in with Google temorarily disabled for this app"

 

I have searched the web for a work around but found nothing.

 

I am running the latest IOS.

 

Any suggestions?

4 REPLIES 4
HP Recommended

Hello maudieinto

An alternative could be, having the iPad connected under the same network as the Samsung printer, try to print via airprint. Just open your gmail app and send the document to print directly from the iPad options.

 

Let me know if you are able to print on that way please.

Regards.

Knowledge is to be shared.
HP Recommended

I don't have an airprint capable printer.  Networked only.  ML2950.

HP Recommended

Hi maudieinto

Well on that case, the only alternative would be downloading the content of the email to a different location and try it to print from the phone app, because it is not connecting with the google server properly.

 

Regards.

Knowledge is to be shared.
HP Recommended

Is there a way to let HP know their app isn't working properly?  The relevant support options seem to require a paid contract.

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