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- HP Community
- Printers
- Samsung
- Problems printing with Samsung SCX-4623F

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08-27-2018 04:40 AM
Hi, my printer keeps causing difficulties and doesn't print the whole documents. It usually prints the first page and then prints one of the following errors:
A) internal error - including corrupted data; position: 0xf636 (63030); system: h6fw_5.35/xl_image; line: 154; version: spl 5.35 06-03-2009
B) internal error - undefined command; position: 0x29b2b (170795), system: h6fw_5.35/xl_pa_sim; line: 277; version: spl 5.35 06-03-2009
The numbers are different, but these are the two errors it keeps on having.
What can I do to solve the problem?
Thank you!
08-28-2018 11:09 AM
Hi I would like to assist to the best of my ability to solve your problem.I hope the information i supply will be of help.
Maybe reset the machine to defaults and then do a firmware upgrade on this machine.This might just help with the errors should this not make a difference i will try and assist with a ram reset.Hope this will help.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!
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I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
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08-29-2018 10:55 AM
Because some information is critical i will post a private message to U.Once you receive the Private message just open the envelope icon next to your profile log on and follow the steps.Good Day.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!
#################################################################
I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
#################################################################
12-25-2019 05:11 PM
I also have the same problem...Samsung SCX 4623F:
Will print the first page of a multi page document, and
then I get the error on the next page:
INTERNAL ERROR- Including Corrupted Data
System: h6fw_5.35/xl_image
Line: 154
Version: SPL 5.35 06-03-2009
I doubt this printer is even supported anymore: I bought it NEW in JJanuary 2012, and believe it
or not, someone on eBay is selling it (I assume new) for $750!
Can anyone help with this error message?
Thank you.