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HP Recommended
C1860FW

Firmware update via USB failed. Unit display now stuck in Samsung logo splash screen.

 

(Unit will print and scan via USB but not via LAN. Web interface not operable.)

 

Is there a way to roll back the firmware or re-do the update?

 

Thank you.

1 REPLY 1
HP Recommended

@wsomar

 

Welcome to HP Support Community!

 

For support options for Samsung Printers in your country or region please check this website

 

Thanks!

The_Fossette
I am an HP Employee

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