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‎11-22-2025 07:14 AM

HP Recommended

After getting a link from this site to  download the recovery files for the m4080fx I was able to set up the hdd on the printer.The problem is the printer fires up and seems to do everything it is supposed to except acually printing or copying.

It goes through all the motions but then just says copying or printing but it never does do either.

Is it possable that a file from the download is corrupt or missing.

3 people had the same question
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‎11-24-2025 11:56 AM

HP Recommended

Recovery instructions specifically state that you must upgrade the firmware after a recovery. There have been users on here that have performed recovery and found exactly as you have, that not all functions work until after a firmware update.  Until you have performed that update, I will not speculate further. 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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8 REPLIES 8

‎11-23-2025 11:14 AM

HP Recommended

If it boots to ready but does not function it is more likely you need to update the firmware.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎11-23-2025 02:46 PM

HP Recommended

do you have instructions for upgrading the firmware?

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‎11-23-2025 02:55 PM

HP Recommended

Go to support.hp.com and download the firmware file and there are instructions there.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎11-24-2025 11:18 AM

HP Recommended

A little more information so I can understand if I am doing this right. So I recovered the hard drive and the unit does fire up and even does a print or copy but then the screen just says printing or copying but never delivers a page. If I put the old hard drive back in it does print and copy but there is another problem with that hard drive and this is why I had to replace it. Correct me if I am wrong but doesn't the firmware get loaded onto the machine and not the hard drive. If this is true I suspect it might now be the firmware. Or am I wrong about this.  This is quite the challenge and I am hoping to solve it eventually.

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‎11-24-2025 11:56 AM

HP Recommended

Recovery instructions specifically state that you must upgrade the firmware after a recovery. There have been users on here that have performed recovery and found exactly as you have, that not all functions work until after a firmware update.  Until you have performed that update, I will not speculate further. 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



1 person found this reply helpful
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‎11-26-2025 10:22 AM

HP Recommended

I want to thank you very much for all the help.I almost gave up on this but with your help I was able to get this printer working again.

Once again thankyou very much

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‎01-16-2026 12:32 PM

HP Recommended

Could you share that file with me? I have looked everywhere, I would appreciate it.

 

Thank you!

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‎01-16-2026 01:19 PM

HP Recommended

I cant seem to locate the files right now but if you ask the moderator they will give you a link to download the files which got me back up and running.

Good luck

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