• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
HP Recommended
M2885fw
Microsoft Windows 10 (64-bit)

Hello!

 

I am trying to connect the printer to a wifi, but I am encountering problems:

 

The wifi is hidden, the password contains an exclamation mark.

 

I can't find an exclamation mark on the printer keyboard. Is there no way to enter an exclamation mark?

I tried to work around the problem by using the "Samsung Easy Wireless Setup". However, I cannot select hidden wifi here.

 

Is there a solution to my problem without changing the wifi?

 

Would be very grateful for help!

Martin

 

_________________________________________

 

Hallo!

 

Ich versuche den Drucker in ein WLAN einzubinden, stoße dabei aber auf Probleme:

Das Wlan ist versteckt, das Passwort enthält ein Ausrufezeichen.

 

Ein Ausrufezeichen kann ich auf der Drucker-Tastatur nicht finden. Gibt es keine Möglichkeit, ein Ausrufezeichen einzugeben?

 

Ich habe versucht das Problem durch das Verwenden des "Samsung Easy Wireless Setup" zu umgehen. Hier kann ich aber kein verstecktes Wlan auswählen.

 

Gibt es eine Lösung für mein Problem, ohne das WLAN zu verändern?

 

Wäre für Hilfe sehr dankbar!

Martin

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@farhanali1

 

I was able to solve the problem in the following way:

 

I installed "Samsung Printer Diagnostics" (included in "M288x Series Scan Driver" or separately see below).
When connected with USB cable, it is possible to select advanced wifi settings and configure wifi there manually like in Windows. This option is not available with Wifi-Direct!

 

Software and drivers for Samsung Xpress SL-M2885FW Laser Multifunction Printer:
https://support.hp.com/us-en/drivers/selfservice/samsung-xpress-sl-m2885-laser-multifunction-printer...

 

About Samsung Printer Diagnostics:
https://support.hp.com/us-en/document/c05808585

 

Direct Download Samsung Printer Diagnostics:

https://ftp.hp.com/pub/softlib/software13/printers/SS/SS-PrnCommonSW/SPD_V1.0.4.28.exe

 

 

Just briefly mentioned: a second possibility is via "SyncThru Web Service". Here I could also make the settings manually, but it still did not work (possibly a typo, I did not follow the path further).

 


I am still very interested to know, if there is a possibility to enter an exclamation mark on the printer keyboard!

View solution in original post

3 REPLIES 3
HP Recommended

I was facing the same issue.. please mention me here if you found and proper solution. 😚

HP Recommended

@farhanali1

 

I was able to solve the problem in the following way:

 

I installed "Samsung Printer Diagnostics" (included in "M288x Series Scan Driver" or separately see below).
When connected with USB cable, it is possible to select advanced wifi settings and configure wifi there manually like in Windows. This option is not available with Wifi-Direct!

 

Software and drivers for Samsung Xpress SL-M2885FW Laser Multifunction Printer:
https://support.hp.com/us-en/drivers/selfservice/samsung-xpress-sl-m2885-laser-multifunction-printer...

 

About Samsung Printer Diagnostics:
https://support.hp.com/us-en/document/c05808585

 

Direct Download Samsung Printer Diagnostics:

https://ftp.hp.com/pub/softlib/software13/printers/SS/SS-PrnCommonSW/SPD_V1.0.4.28.exe

 

 

Just briefly mentioned: a second possibility is via "SyncThru Web Service". Here I could also make the settings manually, but it still did not work (possibly a typo, I did not follow the path further).

 


I am still very interested to know, if there is a possibility to enter an exclamation mark on the printer keyboard!

HP Recommended

@farhanali1

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.