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‎11-21-2025 12:22 PM

HP Recommended
Product: Samsung ProXpress SL-M4580FX Laser Multifunction Printer

Printer will still print but is stuck on the loading screen and the interface is not accessible. I can not find the recovery image online but have seen people get it through this forum it seems.

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‎11-21-2025 12:45 PM

HP Recommended

I have requested that a moderator enable private messaging on your account, as I have information that should help you but I am not allowed to share that on the open forum. Keep in mind that I volunteer here and do not live on the forum. 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎11-21-2025 04:14 PM

HP Recommended

I have sent you a private message.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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