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‎01-27-2022 08:34 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hello,

I have a Samsung ML-2525W printer.  It appears to be in good health as I see from the configuration report.  I have had the printer in storage and want to try using it again.  I lost the installation software and cannot find a way to obtain a copy via the HP support website.  I would like to set up on my home WiFi network, but am having troubled on how to do.  Does anyone know how to get a copy of the CD or download of such for this printer?  Thanks for any help as it seems impossible to talk to a human support technician at HP.  BTW, if anyone knows how to knock the support communications door down or can send me a HP secret decoder ring  to do so, this would also be of immense help!

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-30-2022 07:58 PM

HP Recommended

Yes, if you search Window update when adding the printer is is available:

 

Repairatrooper_0-1643597920099.png

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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4 REPLIES 4

‎01-28-2022 12:43 AM - edited ‎01-28-2022 12:44 AM

HP Recommended

https://support.hp.com/ca-en/drivers/selfservice/samsung-ml-2525-laser-printer-series/17156979/model...

 

It looks like the link above should be of use for drivers and link below is to user guides

 

https://support.hp.com/ca-en/product/samsung-ml-2525-laser-printer-series/17156979/manuals

 

In terms of contacting support, you can find the correct number here: Phone Assist Worldwide | HP® Official Site

Be advised that if your device is out of warranty, support is a paid service.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



1 person found this reply helpful
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‎01-28-2022 11:32 AM

HP Recommended

Thanks for the reply.  Maybe I missed it, but where can I get a copy on the installation CD?  Any clues?

Cheers!

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‎01-28-2022 08:17 PM

HP Recommended

Just a follow-up question to anyone who may know.  Will the Samsung ML-2525W run on Windows 10 OS?

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‎01-30-2022 07:58 PM

HP Recommended

Yes, if you search Window update when adding the printer is is available:

 

Repairatrooper_0-1643597920099.png

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



1 person found this reply helpful
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