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- HP Community
- Printers
- Samsung
- Re: Samsung Mobile Print generating blank PDF (Scan)

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03-05-2020 08:48 AM
the previous one will work fine.. the only problem I found is how to avoid it will get updated automatically ..
The only way to obtain that is to STOP the automatic update of ALL apps.. and frankly speaking I don't want to stop for all.. but just for that app.. and this appears to be not possible (even if I unflag the automatic update JUST for that app.. it will update it when other apps needs to be updated)
03-06-2020 06:05 AM
The previous one works fine for me too.
About the update process, I am used to approved every update, so it is not a problem to me.
In the meantime, I am still having troubles with Wi-Fi Direct: no way to get the app find the printer. To get it working I have to use the Wi-Fi menu of the phone and insert the password.
In the end, let us wait for HP to correct the bugs (that were not there in previous versions!).
04-20-2020 12:24 PM
Just received an update for the Samsung Mobile Print Android application. The version number is: 4.08.21
In the release notes there is mention of:
Fixed issue with saving the scanned document into PDF. After installation of the app I tested and all is working fine again, no more blank pages for PDF output. Thanks HP / Samsung for fixing this issue
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