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‎05-25-2024 10:42 AM

HP Recommended

Samsung Pro-Express C4060FX stuck on loading screen. Unsure of the password. The computer it is connect to via USB cable is not being recognized. Is there any way to reset this to factory settings without using the GUI? Or can I reload the software?

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6 REPLIES 6

‎05-25-2024 11:35 PM

HP Recommended

There is likely a reset or you can run a recovery, but that will require the recovery image.

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‎05-26-2024 04:12 AM

HP Recommended

Thank you, where can I get a recovery image from?

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‎07-06-2024 05:49 AM

HP Recommended

Replaced hard drive, tried loading recovery files. Gets to 20%, then goes back to loading screen. 

anyone had this before? 

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‎07-12-2024 02:36 PM

HP Recommended

Thank you! I have the recovery image and files but no luck. Gets to around 20% when loading the image then goes back into loading. 

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‎07-15-2024 12:06 PM

HP Recommended

What type of harddrive did you install in the device?

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎07-15-2024 12:15 PM

HP Recommended

I used a 320gb HDD Toshiba (like for like replacement)

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