-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Samsung
- Samsung Xpress SL-C1810W Color Laser Printer print quality i...

Create an account on the HP Community to personalize your profile and ask a question
05-03-2019 09:29 AM
I have a Samsung Xpress SL-C1810W Color Laser Printer.
my prints show blue and yellow vertical lines, what could be the problem?
I haven't used printer for a few months, could that be the problem?
Thanks for your help
05-06-2019 01:21 PM
Hello tspirit
Hello, Are you using Samsung original brand new cartridges?
In case that you are, I would sugest you to take out the toners, clean the contacts up with a dry cloth.
Make a Hard reset (unplugg the power cord from the back of your printer while it is ON, press and hold the power/wakeup button during 15 seconds), when you release the button, plug it back in and turn it ON.
Let me know if this imrpoves the print quality.
Regards
05-07-2019 02:06 PM
Thank you for replying, when did you purchased the toners? if they are at 80%, they are original brand new and you have less than a year with them you can call the support number 1-855-709-2202 since the cartridges have their own warranties and you could receive support from manufacturer.