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Samsung ProXpress SL-C4060FX Color Laser Multifunction Printer

Hi,

 

I have a Samsung c4060fx that cant boot, it says loading on the screen indefinitely.  Does anyone have the latest firmware and instructions? 

 

Thanks very much

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

If it is not booting you most likely have a failed drive and will need to replace the drive and then apply the recovery image for the device. Community rules do not allow me to open post the recovery image link but I can send it to you via a private message. 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

1 REPLY 1
HP Recommended

If it is not booting you most likely have a failed drive and will need to replace the drive and then apply the recovery image for the device. Community rules do not allow me to open post the recovery image link but I can send it to you via a private message. 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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