Scanning problems-big pink or orange line down the middle

[SG-G24]

Whenever the user scans using the feeder scanner they come up with a big pink or orange line down in the middle of the paper. I would appreciate if someone here knows how to recalibrate this scanner?

thanks. 

[EOJTech · Accepted solution]

Not sure about calibrating, but make sure the small strip of glass on the left side of the scanner bed is absolutely clean. It only takes a small speck on the glass to create a line. Lay the COPY with the line face up on the flatbed in the same orientation as you fed the original. Trace the line to the glass on the left side. If there is no foreign material to remove, you may need to remove the glass and clean the optics (be careful).

[SG-G24]

@E0JTech

Thanks, I will try your recommendation.

[SG-G24]

Thanks, @EOJTech - Your recommendations resolved this issue.