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HP Recommended

Don't know what this means 

1 REPLY 1
HP Recommended

The device either cannot find a printer or the printer only accepts PDF documents.

 

Print to the a PDF file and make a note of where the file is saved on your phone.

Bring up HP Smart and have it access the PDF file and try to print it. If HP Smart cannot find a printer then the printer needs to be connected.  I recommend connecting to the router and NOT wi-fi direct.

 

Please provide the Product ID or Model name for better assistance.


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