back up computer

[Gaborina747]

my computer freezes and I have to close it down and start over.  It happens when I stop using it for a few minutes.

it is Prod fk572aa.aba

mODEL A6642 p

sERIAL [edited]

mEMORY 6144 mb

pENTIUM (E)

dUAL 1-cOR CPU

e 5200 @ 2.50 GHZ CPU

sAMSUNG hd 502 15

sICTj9bQ(D964

dRIVE ERROR CODE b!)hd-8

"a SMART TEST FAILED ON THE DRIVE"

SUGGEST TO BACK UP.  hOW DO i BACK UP COMPUTER?

[Jeet_singh]

@Gaborina747,

Welcome to the HP Forums 🙂 I would like to take a moment and thank you for using this forum, it is a great place to find answers. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More. I see from your post that you're getting BIOHD-8 on your HP Pavilion Desktop PC. Don't worry we'll work together to help you find a solution.

To provide you with an accurate solution, I'll need a few more details:

Have you recently made any software or hardware changes on the PC before the issue started?

Did you install a retail copy of Windows?

This error BIOHD-8 is related to Hard drive error. 

In this scenario, I would suggest here is to perform a Hard reset on the PC.

Many startup errors and other problems can be resolved by decreasing the amount of power stored in hardware components. Decreasing stored power is sometimes referred to as a "Hard Reset". Use the following steps to perform a hard reset on a computer:

1. If Windows is open, click Start and then Shutdown.

If Windows is not open and the computer has power, press and hold the power button on the computer until the computer shuts off.

2. With the power off, disconnect the power cord from the back of the computer.

3. With the power off and the power cord disconnected, press the power button on the computer for 5 seconds. The power light indicator on or near the power button might turn on briefly but then go out.

4. Reconnect the power cord and turn on the power.

If you're able to boot the computer into the Windows, then I would suggest here is to launch command prompt and then type in chkdsk /f and press the enter key.

Let it run to complete. 

This chkdsk utility may be able to repair the issue if it's a bad sector related. If the repair is not successful then the next option would be to replace the hard drive and then reinstall the Operating system. 

Hope this answers your question.

Good luck and keep me posted about the developments. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue and give the post a Kudos for my efforts to help. Thank you and have a great week ahead. 🙂