blinking orange light. Redistributing toner didn't help.

[missymeow]

Samsung Printer Model Xpress M2835 DW. Orange light is blinking. Redistributing the toner did not work. Unplugging didn't work. Need to print! Can anyone help? Printer was not being used at the time - appeared when started a new job. Thank you very much.

[A_Gayathri]

Hi @missymeow,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are getting a blinking orange light on your Samsung Xpress M2835DW printer usually indicates an error condition. Since redistributing the toner and unplugging the printer didn't resolve the issue, here are a few steps you can try:

Check the Toner Cartridge:

• Ensure that the toner cartridge is properly seated and that any protective tabs or seals have been removed.
• If the toner is low or empty, replace it with a new one.

Paper Jam:

• Check for any paper jams in the input tray, output tray, and inside the printer. Carefully remove any jammed paper.

Fuser Unit:

• Ensure that the fuser unit is securely installed and that there are no obstructions.

Printer Cover:

• Make sure that all printer covers and doors are closed securely.

Toner Cartridge Contacts:

• Clean the contacts on the toner cartridge and inside the printer. Use a lint-free cloth to gently wipe the contacts.

Reset the Printer:

• Sometimes, a simple reset can resolve the issue. Unplug the printer from the power source, wait for about 10 minutes, then plug it back in and turn it on.

Firmware Update: Update the firmware on an HP printer

• Check if there's a firmware update available for your printer. Download and install it from the Update the firmware on an HP printer
• Look at the printer’s display or the status monitor on your computer for any specific error codes that can give more insight into the problem.

Refer to this document:  Samsung Xpress SL-M2835DW Laser Printer User manual

I hope this helps. 

Take care and have a good day.

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