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‎06-22-2024 06:33 AM

HP Recommended
Product: Samsung ProXpress SL-M3320

I have Samsung ProXpress SL-M3320 that give a pick up roller error that the life of pickup roller is finished i changed the pickup roller but still gets the error and the printer do not have a menu so i can not enter tech mode to rest the counter how to reset the counter for this model that do not have menu or screen

 

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2 REPLIES 2

‎06-22-2024 11:00 AM

HP Recommended

You need to have a program that can reset counters, it's not publicly available, only for authorised services.




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‎06-23-2024 04:15 AM

HP Recommended

do any one have this program  and send it to me or is there any kind of sequence of punishing buttons on control panel that can do this reset like holding the cancel button for 10 seconds to reset the count  

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