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HP Recommended
Samsung Xpress SL-M2020W Laser Printer
Microsoft Windows 7 (64-bit)

My printer SL-M2020W wont wake up from sleeping and not printing

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi marina_meshel

 

You can always try as first step unplugging the power cord from the printer (while the printer is on), while the printer is unplugged press down and hold the power/wake up button during 10 seconds, then release it, plugged the device back in and turn it on.

 

How is your printer conected to the device that you use to print from? (USB, wireless, ethernet, etc)

Let me know if you have aditional information please.

Regards.

Knowledge is to be shared.

View solution in original post

3 REPLIES 3
HP Recommended

Hi marina_meshel

 

You can always try as first step unplugging the power cord from the printer (while the printer is on), while the printer is unplugged press down and hold the power/wake up button during 10 seconds, then release it, plugged the device back in and turn it on.

 

How is your printer conected to the device that you use to print from? (USB, wireless, ethernet, etc)

Let me know if you have aditional information please.

Regards.

Knowledge is to be shared.
HP Recommended

Thank you so much for your help. Looks like it works for now...

Printer connected thru USB

HP Recommended

You're welcome.

Thanks for the thumb up.

Knowledge is to be shared.
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