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‎04-29-2019 10:55 PM

HP Recommended
Product: Samsung Xpress SL-M2020W Laser Printer
Operating System: Microsoft Windows 7 (64-bit)

My printer SL-M2020W wont wake up from sleeping and not printing

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-02-2019 06:20 AM

HP Recommended

Hi marina_meshel

 

You can always try as first step unplugging the power cord from the printer (while the printer is on), while the printer is unplugged press down and hold the power/wake up button during 10 seconds, then release it, plugged the device back in and turn it on.

 

How is your printer conected to the device that you use to print from? (USB, wireless, ethernet, etc)

Let me know if you have aditional information please.

Regards.

Knowledge is to be shared.

View solution in original post

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3 REPLIES 3

‎05-02-2019 06:20 AM

HP Recommended

Hi marina_meshel

 

You can always try as first step unplugging the power cord from the printer (while the printer is on), while the printer is unplugged press down and hold the power/wake up button during 10 seconds, then release it, plugged the device back in and turn it on.

 

How is your printer conected to the device that you use to print from? (USB, wireless, ethernet, etc)

Let me know if you have aditional information please.

Regards.

Knowledge is to be shared.
Was this reply helpful? Yes No

‎05-02-2019 09:33 PM

HP Recommended

Thank you so much for your help. Looks like it works for now...

Printer connected thru USB

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‎05-03-2019 11:03 AM

HP Recommended

You're welcome.

Thanks for the thumb up.

Knowledge is to be shared.
Was this reply helpful? Yes No
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