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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center. -
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
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- status led blue color
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11-08-2019 04:33 AM
Dear ,
This blue color of the status les is not reported in all manuals . can sombody tell me the meaning .
Printer not working and even not able to run the stop / start button . I need to take out the power cable .
Thank you
11-08-2019 10:35 AM
If the power LED is blue this indicates that the unit is in sleep mode. Try unplugging the power, hold down the power switch for 10 seconds to completely drain any residual charge on the circuit boards and then plug the unit back in and try to start it.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
11-09-2019 08:49 AM
Dear ,
The goodnews is that with your advice i could put a live my printer again. This after some tries and after having deconnected the wired ethernet cable. With the WPS function i am able to print ( WiFi) . The status led remains blue. If i plug the ethernet cable printer not more working .Thanks already for this major progress. I further check any concern with the cable. Printer was connected to a switch and this device to the router. Has worked well til now.
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