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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
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status led blue color

HP Recommended
Samsung Xpress C430W
Microsoft Windows 10 (64-bit)

Dear , 

 

This blue color of the status les is not reported in all manuals . can sombody tell me the meaning .

Printer not working and even not able to run the stop / start button . I need to take out the power cable .

Thank you 

 

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HP Recommended

If the power LED is blue this indicates that the unit is in sleep mode. Try unplugging the power, hold down the power switch for 10 seconds to completely drain any residual charge on the circuit boards and then plug the unit back in and try to start it.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

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HP Recommended

Dear , 

The goodnews is that with your advice i could put a live my printer again. This after some tries and after having deconnected the wired ethernet cable.  With the WPS function i am able to print ( WiFi) . The status led remains blue.  If i plug the ethernet cable printer not more working .Thanks already for this major progress.  I further check any concern with the cable. Printer was connected to a switch and this device to the router. Has worked well til now. 

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