wait image

[Gk712]

samsung xpress m2070fw wait image error

[A_Gayathri]

Hi @Gk712,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you're encountering an error message related to your Samsung Xpress SL-M2070FW printer. The "wait image error" typically indicates an issue with the printer's ability to process or transfer image data, which could be due to various reasons such as corrupted print data, connectivity issues, or hardware problems.

Here are some steps you can try to resolve the issue:

• Restart the Printer: Power off the printer, wait for about 30 seconds, and then power it back on. This simple step can sometimes resolve temporary glitches.
• Check Connectivity: Ensure that the printer is properly connected to your computer or network. If it's a network printer, check the network cables or wireless connection. For USB-connected printers, try using a different USB port or cable.
• Update Printer Drivers: Outdated or corrupted printer drivers can cause communication errors. Visit Samsung's official website or use Samsung's Easy Printer Manager software to check for and install the latest drivers for your printer model.
• Clear Print Queue: Sometimes, a stuck print job can cause errors. Open the print queue on your computer, cancel any pending print jobs, and then try printing again.
• Check Print Settings: Ensure that the print settings (like paper size, orientation, etc.) are correct and compatible with the document you are trying to print.
• Reset Printer Settings: You can reset the printer to its factory defaults through the printer's menu settings. Refer to the printer's user manual for instructions on how to perform a reset.
• Update Firmware: If none of the above steps resolve the issue, consider updating the printer's firmware. Firmware updates can address bugs and improve overall performance.Update the firmware on an HP printer

Refer to this document: Samsung Xpress SL-M2070FW Laser Multifunction Printer User manual 

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.