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- Cannot resolve SMTP for Scan to E-mail feature

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06-15-2016 08:44 AM
PLEASE HELP!
I've been trying for days to get the Scan to E-mail feautre to work and keep getting a "Cannot resolve the SMTP server" error. I've tried using both @gmail.com and @hotmail.com addresses by following directions on every single post I could find related to this topic on the HP forums, making sure to try all possible SMTP/Port/SSL combinations according to the possible settings indicated by each email provider (including that special "unsecure app" setting I need to enable for Gmail) and NOTHING.
I am using HPs web server to set-up the configuration.
I am hopeless and starting a new post on the forums is my last resource before putting this printer to sleep.
Thanks in advance for the help!
