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HP Recommended
HP Envy 5540
Microsoft Windows 10 (64-bit)

I have tried all the recommended advice, cannot find administrator settings any where, how do i enable webscan, and why is it asking me to do it now, my printer was scanning fine from this laptop a week ago. 

1 REPLY 1
HP Recommended

@Mohan22 

 

Webscan is available on a supported printer that is connected to the network.

 

Webscan works from within the Embedded Web Server (EWS).

 

There is only one location where Webscan is enabled.

 

"Enable" Webscan only has to be completed the first time Webscan is used OR after the printer has been completely reset to factory setup.

 

I cannot explain why you cannot find the settings nor can I explain why Webscan worked before and does not do so now.

 

I would guess that something is going on with EWS.

Try a different browser

Restart the printer

 

For those reading - Reference / How-to

 

Webscan - the first time it is used - must be Enabled in the EWS Security Settings.

 

 

Webscan – located in the Embedded Web Server (EWS) – No additional software

 

NOTE:  Webscan feature  is not available on Laser printers

 

If the printer is on the network,

If the EWS feature is available on your printer,

 

First Time Use Only:  Enable Webscan

  • Open your favorite browser > type / enter Printer IP address into URL / Address bar
  • Tab Settings > Security > Administrator Settings > Enable >> Check box next to Webscan
  • Click Apply to save any changes

 

Use Webscan

  • Open your favorite browser > type / enter Printer IP address into URL / Address bar
  • Tab Scan > Webscan 
  • Set up Webscan the way you want it - for example, set the Source to ADF
  • Click Start Scan to scan your document / image using Webscan
  • After the scan is complete, Save the scan to your computer.

 

Examples

EWS_9025_Webscan_Settings_Security_Administrator_Webscan_1EWS_9025_Webscan_Settings_Security_Administrator_Webscan_1EWS_9025_Webscan_2EWS_9025_Webscan_2

 

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 5540 All-in-One Printer series 

 

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Dragon-Fur

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