cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
FM-adviso
New member
2 0 0 0
Message 1 of 1
50
Flag Post

Erratic scan functions

HP Recommended
OfficeJet Pro 6978
Microsoft Windows 10 (32-bit)

The scan function is very erratic - I never know what file it will save to, whether it will be .pdf or .jpg, or how the controls will display on the control screen.

I have the most up-to-date firmware and keep up with Windows updates. 

It has been semi-erratic from day one, but has grown increasingly worse

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation