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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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HP Scan & Capture does not connect to computer.

HP Recommended
HP Envy 5660
Microsoft Windows 10 (32-bit)

I have HP Scan & Capture software on my HP Envy 5660 printer/scanner.  When trying to scan, I get a message on my computer screen that says General Failure.  There is no issue with printing.  All connections are tight, restarted computer & printer.  

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