HP Smart App now requires online account after years of use. How do I set it back to scan w/o cloud?

[THardin67]

I have had my HP 5055 for years. I have always been able to scan via the app WITHOUT having to create a cloud account. I DO NOT want to scan to the cloud! There are NO settings within the app to set this back to my original configuration. I have already read other Q/A and cannot seem to find the answer I'm looking for. Can you please tell me how to set this back to where I can open the app, click the "Scan" icon, and actually be able to scan WITHOUT having to create a cloud account? 

[Dragon-Fur]

@THardin67 

Welcome to the HP User Community.

HP Smart and HP Smart Mobile require that you sign in to the application using your HP account credentials.

The change to HP Smart was implemented at the end of 2020. 

If you are just now seeing it, I cannot explain the discrepancy. 

Sorry.  There is no "going back".  HP Smart is installed from the Microsoft Store

Like other Windows applications, the Store is in charge of providing the application and any updates.

HP Smart is not a "with cloud" or "without cloud" assignment - the application does provide easy (Optional) access to save scan data to your Cloud account(s).  True, if you take advantage of those destinations, you do have to sign into your relevant Cloud Storage account.  For example, HP Smart Shortcuts provide quick save destinations to OneDrive, Google Drive, Quickbooks, and others.

Use of HP Smart is NOT mandatory.

You may use different Scan applications and software to scan and save / print / share your data.

For example,

The Full Feature Software includes HP Scan

NOTES

• HP Scan provides access to the printer's scan features.
• HP Scan does not require a sign-in to use the software.
• Caveat:  If you take advantage of some save destinations, you must sign into that account, set up the required client software, or otherwise prepare the destination to receive your scanned data.

What else?

After the full driver printer software is installed, consider HP Scan and Capture.

Naps2 is really nice third-part software that might be worth a look.

Other possible options include Windows Scan, Webscan, Windows Fax and Scan, and Paint.

Details / How-to / Examples

Printer Software

Full Feature Software / full driver printer software installation package - Information and Download

HP ENVY 5000 All-in-One Print and Scan Driver and Accessories 

If the printer software is not yet installed, install the full driver printer software.

Basic Instructions - Install the Full Feature Software / Full Driver printer software

• If using VPN, shut it off to install software
• Download and Save the Full Feature Software installation package or the Easy Start Software
• Open File Explorer
• Navigate to the folder in which you saved the installation file  (likely Downloads)
• Reminder:  If using USB cable between printer and computer, disconnect the cable before installing software.
• Right-Click on the installation package and “Run as Administrator”
• If using Easy Start > When asked, opt for "Full Driver" (exact wording might vary).
• If using Easy Start > Skip any extra software / offers you do not want (wording varies).
• After the software is installed, Restart the computer and log in

NOTES

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Preparation > Check / enable the printer as the “Default Printer”

Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select (Left-Click) your printer from the list of printers > Manage > Set as Default

============================================================================

NAPS2 – “Not Another PDF Scanner” (Free – Donations gladly accepted by the NAPS2 organization)

• Download-Save-Install >  NAPS2 
• Not another PDF Scanner – free program scans PDF files and image(s) as .jpeg or PDF file(s).
• Not always simple “Plug and Play”, nonetheless, this free software is powerful and configurable.

Notes

• Includes an OCR feature – may need Ghostscript add-on (See NAPS2 forum entry)
• Read the Support pages for information
• Read the Getting Started guide
• Combining files?  Read the Command Line Usage guide > Select Combining and Converting Files

============================================================================

HP Scan and Capture

Available from the Microsoft Store (formally Windows Store) - Requires Windows 8 or higher

Download-Save-Install   HP Scan and Capture

 Description

HP Scan and Capture is a simple and fun application that captures photos or documents from any* HP scanning device or your computer's built-in camera.  These images can be previewed, edited, saved, and shared to other applications.

* NOTE:  The correct HP print software drivers for your scanner must be installed from HP's Support Website.

Click Start (windows key) > Open the All Apps List > scroll the list 

Open Category HP

Find and open the HP Scan and Capture application

Optional

Right-Click on the application and PIN to Start

What else?

Application controls / options

Settings > Apps > Apps and Features

Scroll / Search for HP Scan and Capture

Left-click on the App for options associated with this app.

If available, Click Advanced for additional controls.

============================================================================ 

Windows Scan – Microsoft Store (formally Windows Store) - Requires Windows 8 or higher

• “Get” the application from the Store >  Windows Scan

 ============================================================================

HP Smart for Windows - Print and scan software

• “Get” the application from the Store  >  HP Printers - Using the HP Smart App (Windows 10)

 ============================================================================

Webscan – located in the Embedded Web Server (EWS) – No additional software

NOTE:  Webscan feature  is not available on Laser printers

If the printer is on the network,

If the EWS feature is available on your printer,

First Time Use Only:  Enable Webscan

• Open your favorite browser > type / enter Printer IP address into URL / Address bar
• Tab Settings > Security > Administrator Settings > Enable >> Check box next to Webscan
• Click Apply to save any changes

Use Webscan

• Open your favorite browser > type / enter Printer IP address into URL / Address bar
• Tab Scan > Webscan 
• Set up Webscan the way you want it - for example, set the Source to ADF
• Click Start Scan to scan your document / image using Webscan
• After the scan is complete, Save the scan to your computer.

============================================================================

Paint (mspaint)

Older software – not brilliant – does work for scanning images.                                                        

• Open  Paint
• Optional >> Expand the “white background” area to a size to accommodate your data.  If unknown, try 1300x1300
• File > Select “From Scanner or Camera”
• Select your printer > Follow the prompts to scan and then save your item

============================================================================

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 5055 All-in-One Printer 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thanks!

Question / Concern Answered, Click "Accept as Solution"

[THardin67]

Given that I NEVER gave permission to anything during original installation, this software (literally out of nowhere) started requiring me to login to my account just to scan a simple document. I made zero changes on my end. I have scanned hundreds of docs over the years with this same machine but now I have to jump through a ton of hoops just to scan a document without "logging in"?  HP just lost my business forever.