-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Printers Archive
- HP Smart is slow and cumbersome

Create an account on the HP Community to personalize your profile and ask a question

03-02-2022 10:41 AM
If it wasn't broken, why did HP fix it? I think HP screwed up shoving this down our throat. Until now, I've been happy with my HP products
With the old "HP Printer Assistant", I did not have to be "on-line" to scan and save a document. I have a 100(+) mbps connection but it takes "HP Smart" 20 to 30 seconds to connect. The old scan control panel was much friendlier to use, but as of Feb 28 at 0530 hrs., it doesn't work anymore.
How can I dump "HP Smart" and go back to my old, reliable "HP Printer Assistant"?
03-06-2022 08:26 AM
@Shamrocm, Welcome to the HP Support Community! I’m here to help.
Apologies for the inconvenience. I understand your concern. It s as per the design of the HP Smart app.
Yes, you may install the full-feature driver instead of using the HP Smart app.
Click here to download the HP Full-feature driver.
Once downloaded, make sure to run the file to start the installation and follow the on-screen instructions.
Use the HP Printer Assistant.
Hope this helps! Let me know how it goes.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.
Have a great day!
KUMAR0307
I am an HP Employee
