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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP OfficeJet Pro 8610
Microsoft Windows 10 (64-bit)

Hello,

 

I've been using fax machines for 20 years and have never had this issue. 

 

When I scan using the glass on the printer to send a fax it just scans & sends that ONE page.  There is no "wait for another page".  Typically in all previous faxes i've used you scan in one document then it has something like "scan another" or "send" not ... you put in the phone number and bam... off goes that one sheet. 

 

I've read the fax section of the manual start to finish and it doesn't say a word about this nor does the HP knowledge base. 

 

1.  Put document on glass

2. Put Printer in fax mode

3. Press the fax button

4.  Put in phone number

5.  Bam... no chance to put in anything else. It just scans & faxes that one sheet. 

 

Then you have to send each page individually which is 1.  a bit of a pain.  2. If you send this sort of fax spam to a larger place the faxes could easily get seperated from each other. 

 

Any guidance on this?

 

Thank you for your time in advance. 

-Troy

 

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1 REPLY 1
HP Recommended

@TroySpiral wrote:

.... When I scan using the glass on the printer to send a fax it just scans & sends that ONE page.


@TroySpiral 

 

It is much better to put original on ADF. But if you wish to use its glass, please watch the following video

 

    https://youtu.be/T1h6XZAfxNg

 

Regards.

BH
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