How to enlarge copy on office jet 6978

[sheilamerle]

I tried the steps in the HP answer to my question to google. I selected copy, then the settings button, but no resize button appeared, only the app screen, then the serial number, etc.

[Dilip_18]

Hi@sheilamerle,

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing issues with the HP OfficeJet Pro 6978 All-In-One Printer cannot enlarge copy.  

I have a few recommendations 

• Load document

  Touch Copy

  Touch Document

  Scroll past 2-sided and touch "Touch to Preview or Edit"

  Touch Settings (the gear icon)

  Touch Resize

  Touch Custom

  Select the percentage size change you want and touch Done

  Touch Return (the curved arrow on the left)

  Touch Start Black or Start Color

• Or

• Touch Copy on the printer's control panel.
• Touch Settings.
• Touch Resize. Selecting Custom will allow you to increase the size or decrease the size be pressing "+" or "-
• Touch Done when the desired resize percentage is reached.
• Touch Black or Color to start the copy.
• Or
• Touch the Settings icon , then specify the desired advanced copy settings. Scroll down to Resize: Select the size of the image of the photo or document that you want to copy. There are 3 settings, choose either fit to page or custom to enlarge your copies

Hope this helps! Keep me posted. 

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