cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Tachometer
New member
1 0 0 0
Message 1 of 2
106
Flag Post

How to get a scanner driver for HP ENVY Photo 7855 All in one Printer

HP Recommended
HP ENVY Photo 7855 All in One
Microsoft Windows 10 (32-bit)

I have a new computer and Geek Squad has been unable to find the scanner driver fo install on my Windows 10 computer 

1 REPLY 1
greenturtle
Level 15
Level 15
13,138 13,086 1,330 3,422
Message 2 of 2
Flag Post
HP Recommended

Hi,

Thanks for using the HP Support Community.

Can you download and install the FULL featured printer software from HP for your operating system:
https://support.hp.com/sg-en/drivers/selfservice/swdetails/hp-envy-photo-7800-all-in-one-printer-ser...


Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

These resources will be useful:

https://www.youtube.com/watch?v=QQDg9R-o1zU

https://www.youtube.com/watch?v=L8ix82vKEqc


Hope that helps.



I am an HP Employee
Although I am speaking for myself and not for HP.
Please click “Kudos Thumbs up” as an encouragement and “Accept as solution” if this has helped solved your problem.
Click on the link to subscribe and get the latest video uploads:https://goo.gl/y4Rcn1This tutorial shows how to connect the HP Envy Photo 7800 seriesprinter ...
Click on the link to subscribe and get the latest video uploads:https://goo.gl/y4Rcn1This tutorial shows how to use the Automatic Document Feeder and the Fla...
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation