I have a MFP477fnw and when I copy about one half of the copy is faded, too expensive to repair?

[Ventjockey1955]

Printing scanned material is ok, but copies are faded on half the sheet. It is about 6 years old, too expensive to repair or just buy a new one?

[Repairatrooper · Accepted solution]

Do you get the same results from the ADF and the flat glass? If only the ADF, then it is likely the ADF mylar is dirty or damaged. It is a piece of thin plastic over the slit glass of the ADF scan path. It guides the paper so that it feeds properly. It is a replaceable item. If both flat glass and ADF are distorted, then likely there is an issue with the scanner. In your position I would try a factory reset first to see if that solves the issue.

[Ventjockey1955]

Thanks for your help. I was having trouble with ADF and flat glass. I did do the factory reset and it was helpful. Copies are still a bit light but the whole page copies. I have tried non HP toner which may be the problem. But it is much more expensive than other name brand toners. When it finally dies, I may switch brands.